FAQs
Q: Can the backsplash be as long as I want it?
A: No, but it can be done in multiple pieces. There is a limitation of 100 inches per piece. It means that you would have to have multiple pieces if your kitchen is longer than the limit.
Q: Do you need to provide the design?
A: If you want an image, you do need to provide the file in a known high-quality image format. You can pick a color from the color palette or an image from our partner's website.
Q: What is the lead time?
A: It is up to 14 business days, from the measurement day.
Q: What about the cutouts of my outlets?
A: Our installer would take notations, so the cutouts remains accessible and they fit with the backsplash.
Q: Do I need to paint the area of the backsplash?
A: No, you do not. It is okay to leave it raw from construction. What it is really important is that the surface is flat.
Q: Is the glass tempered?
A: No, our basic setup does not include tempering on the glass. However, we can do it if the customer requests it.
Q: How strong is this glass?
A: It is strong enough resist normal day use. It is not unbreakable, so if it is hit hard with a metal or a sharp object, it might break.
